Banking & Verification (KYC) Policy
This policy outlines the deposit, withdrawal, verification, and account usage guidelines for all members using **SGD currency**. By proceeding with any transaction on the platform, you agree to the terms below.
Important: Please read before making your deposit!
Deposit / Withdrawal Policy
ㆍMinimum Deposit: **SGD 30**
ㆍMinimum Withdrawal: **SGD 50**
ㆍAll deposits, including non-bonus deposits, require a minimum of **1x turnover** before withdrawal is allowed.
ㆍPlease complete payment within **15-30 minutes** of submission. Delays may require resubmission.
VIP Tier – Daily Withdrawal Limits
| VIP Tier | Daily Withdrawal Capped | Daily Withdrawal Limit |
|---|---|---|
| Starter | SGD 30,000 | 1 day 3 times |
| Bronze | SGD 50,000 | 1 day 3 times |
| Silver | SGD 60,000 | 1 day 3 times |
| Gold | SGD 100,000 | 1 day 3 times |
| Platinum | SGD 200,000 | 1 day 3 times |
| Diamond | SGD 300,000 | 1 day 3 times |
| Elite | Unlimited | Unlimited |
Note: Withdrawal limits may be temporarily adjusted for account security or compliance review purposes.
Third-Party Transfer Policy
ㆍDeposits must originate from your **own registered and verified bank account**.
ㆍTransfers from third-party or unverified sources are considered **high risk**.
ㆍFunds received from such sources may be:
ㆍVoided
ㆍReturned to sender
ㆍReported to relevant authorities
ㆍRepeated violations may result in **account suspension or permanent closure**.
USDT-TRC20 (Crypto) Policy
ㆍWithdrawals in USDT-TRC20 are only available to members who **deposited using the same method**.
ㆍUSDT deposits are converted to credits at a **1:1 ratio**.
ㆍWithdrawals will be processed at the same exchange rate as deposits (excluding gas fees or gateway charges).
Verification (KYC - Know Your Customer)
ㆍKYC verification may be required for suspicious activity, high volume, or irregular account behavior.
ㆍRequired documents may include:
ㆍGovernment-issued ID
ㆍBank statement (Name matching ID card)
ㆍVideo verification
ㆍDeposit proof/screenshots
ㆍFailure to verify may lead to **delays, withdrawal restrictions, or loss of bonus eligibility**.
Bank Verification & Advisory
ㆍAll bank account changes or updates must be requested through **Customer Service only**.
ㆍ**Do not make payments** to any bank details unless **officially confirmed by us**.
ㆍOur bank accounts may be changed or temporarily frozen due to system or compliance requirements.
ㆍWe are **not liable for any losses** resulting from payments made without prior confirmation.
ㆍDuring peak periods, deposit and withdrawal processing may take longer. Thank you for your understanding.
User Acknowledgement
By accessing or using this platform, you acknowledge that you have read, understood, and agreed to this **Banking & Verification (KYC) Policy**, which ensures fairness, security, and a safe gaming environment for all members.