About Us

Join the FIREWIN Journey

With eight years of expertise under our belt, we’ve crafted a path where you take center stage. Ready for a premium betting experience? Embark on this journey with us and enjoy unparalleled thrills, tailored just for you.

Reasons to bet with FIREWIN:

🔥Massive coverage of sports & events: From the illustrious Champions League to the electrifying NBA, if it's making headlines, we're placing bets.

🔥Slots extravaganza: A rotating cast of the latest and greatest, ready for your standing ovation.

🔥Live casino experience: All the glamour of a night out, without the need to dress up.

🔥Promos: Treats and perks that roll out the red carpet for you.

🔥Solid security: We’re the vault, and your trust is the treasure.

🔥Safer gambling, we prioritize your safety. Always fair, secure, and balanced play.

🔥Heart and Soul in Every Roll:
More than just business, it's our joy to elevate your betting experience. Passion drives us, and your feedback is our gold. Got thoughts? We're tuned in.

FIREWIN. For the bettor.

CASINO HELPS

Where can I check my casino bets history?

Go to ‘My Bets’ check out your games backstory.
You can also find individual game history when you open it and click ‘All’ in the menu.

How do I set up ‘auto-play’ in the casino slot game?

Rather niftily, you can set up your game to play a handful of rounds for you. Just open the game and go to the menu, click on the ‘auto-play’ option and select the number of spins you want to be played for you. You can also choose when the ‘auto play’ should stop. This might be a good time to put the kettle on.

What if there’s a problem with a casino game?

If you have a problem opening a game or the game is loading too slowly, this is the way to go:
1. Close the game and log out of your FIREWIN account
2. Clean your browser’s cache and cookies
3. Make sure you have a stable internet connection
4. Log in to your account and reopen the game again

For help with cleaning your browser’s cache and cookies, go to ‘Help’ > ‘My account’ > ‘Technical assistance’ > ‘How to delete my cache and cookies?’
If you’re still having issues with the game, our Customer Support is on hand to help.

My game session crashed before I finished. What can I do now?

Sometimes internet connection can drop while you’re in the middle of a game. The same advice applies as immediately above.
Our Customer Support team can help out in case of emergency.

What happens if I lose connection during a casino game?

Nothing to worry about. All games except Live games will just pick up from where you left off. Live games will finish the round even if you’ve dropped out. If your bet is placed before the disconnection, it’s still valid and will be settled as won or lost depending on what happened. Phew.
You can keep an eye on the result of the latest game rounds in ‘Statement’ in the game. And check your settled bets from ‘My Bets’.